Terms and Conditions

Terms of Service

Last updated: 4/28/2026

Welcome to The Red Owl Jewelry & Gifts. These Terms of Service (“Terms”) govern your use of our website and services. By visiting our site or purchasing from us, you agree to these Terms.

1. Overview

This website is operated by The Red Owl Jewelry & Gifts. Throughout the site, the terms “we,” “us,” and “our” refer to The Red Owl Jewelry & Gifts.

By accessing our website or purchasing something from us, you agree to be bound by these Terms, including any additional policies referenced herein.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state or have given consent for a minor dependent to use this site
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction

3. Product Information & Availability

We do our best to display products, descriptions, and pricing accurately. However:

  • Colors may vary slightly due to screen settings
  • Product availability may change without notice
  • We reserve the right to limit quantities or discontinue items at any time

We are not responsible for typographical errors or inaccuracies.

4. Pricing & Payment

All prices are listed in U.S. dollars.

We reserve the right to:

  • Modify pricing at any time
  • Correct pricing errors
  • Cancel orders if incorrect pricing is displayed

Payments are processed securely through third-party providers. We do not store your full payment information.

5. Orders & Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud
  • Inaccurate billing or shipping information
  • Product availability issues

If your order is canceled, you will be notified and refunded as applicable.

6. Shipping & Delivery

We process and ship orders as quickly as possible, typically within 24–48 hours.

Delivery times may vary based on carrier and location. We are not responsible for delays caused by shipping carriers or events outside our control.

7. Returns & Exchanges

Please refer to our Refund Policy for details on returns, exchanges, and eligibility.

We reserve the right to deny returns that do not meet our policy guidelines.

8. Intellectual Property

All content on this site—including images, logos, graphics, and text—is the property of The Red Owl Jewelry & Gifts and may not be used without permission.

9. User Comments & Submissions

If you submit comments, reviews, or content:

  • You grant us permission to use, edit, and share that content
  • You agree your content will not violate any laws or rights of others

We reserve the right to remove content we deem inappropriate.

10. Third-Party Services

We use third-party platforms to operate our business, including:

  • Shopify
  • Google
  • Meta

We are not responsible for the practices or policies of these third parties.

11. Limitation of Liability

To the fullest extent permitted by law, The Red Owl Jewelry & Gifts shall not be liable for any:

  • Indirect or incidental damages
  • Loss of data, revenue, or profits
  • Issues arising from use of our website or products

12. Indemnification

You agree to indemnify and hold harmless The Red Owl Jewelry & Gifts from any claims arising from your breach of these Terms or violation of any law.

13. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

14. SMS & Marketing Terms

By opting into our email or SMS marketing:

  • You agree to receive communications from us
  • Consent is not a condition of purchase
  • Message and data rates may apply
  • You may unsubscribe at any time (email link or reply STOP for SMS)

We comply with applicable marketing and communication laws, including TCPA guidelines.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Connecticut.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.

17. Contact Information

Questions about the Terms of Service should be sent to:

The Red Owl Jewelry & Gifts
Email: laurie@redowlgifts.com
Website: www.redowlgifts.com

Address: 205 Maple Avenue, Cheshire, CT 06410