Privacy Policy

The Red Owl Jewelry & Gifts

Privacy Policy

Last updated: 4/28/2026

At The Red Owl Jewelry & Gifts, we are committed to protecting your privacy and being transparent about how your information is used. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

Information You Provide Directly:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

Information Collected Automatically:

  • IP address
  • Browser type and device information
  • Pages viewed, time on site, and interactions
  • Cookies and tracking technologies (see Section 6)

Information from Third Parties:
We may receive information from platforms such as:

  • Shopify
  • Google
  • Meta

This helps us operate our store, process orders, and improve marketing performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer service and order updates
  • Personalize your shopping experience
  • Improve our website and marketing efforts
  • Send marketing communications only with your consent

3. We Do Not Sell Your Information

We do not sell your personal information.

We do not share your information for third-party direct marketing.

We only use your information to support your experience with our store and services.

4. Marketing & Communications (Email + SMS Compliance)

If you opt in, we may send marketing messages via email or SMS.

Email Marketing:

  • You will only receive emails if you subscribe or make a purchase
  • You can unsubscribe at any time using the link in any email

SMS Marketing (TCPA Compliance):
By providing your phone number and opting in, you agree to receive recurring automated marketing text messages.

  • Consent is not a condition of purchase
  • Message and data rates may apply
  • Message frequency may vary
  • You can opt out anytime by replying STOP
  • For help, reply HELP

We comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines.

5. Sharing Your Information

We only share your information with trusted service providers necessary to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Email and SMS marketing platforms
  • Analytics and advertising partners

These providers are contractually required to safeguard your information.

6. Cookies, Tracking & Advertising

We use cookies, pixels, and similar technologies to:

  • Operate and improve our website
  • Analyze traffic and behavior
  • Deliver relevant ads across platforms

This includes tools such as:

  • Google Analytics
  • Google Ads
  • Meta Ads

These tools may track your activity across websites to show more relevant ads.

You can control cookies through your browser settings or opt out of certain advertising features via:

  • Google Ads Settings
  • Your device or browser privacy settings

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Maintain records for legal and tax purposes
  • Support customer service

8. Your Privacy Rights

Depending on your location (including California under CCPA/CPRA), you may have the right to:

  • Access the personal information we hold about you
  • Request corrections
  • Request deletion of your data
  • Opt out of certain data sharing or targeted advertising

To make a request, contact us using the details below.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

All transactions are processed through secure, PCI-compliant providers.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions or privacy-related requests, please contact us:

The Red Owl Jewelry & Gifts
Email: laurie@redowlgifts.com
Website: www.redowlgifts.com